Access Storage - Brantford

Tabatha and Lindsay are amazing human beings and very professional. Every time I have gone into the access storage here they have been so welcoming and knowledgeable and fun to speak with. Customer service is amazing here. I also noticed they take great care of the facility like the bathroom and the front office. Very clean and professional ladies, always enjoy stopping by and saying hi if I drop by on working hours to my unit. Thanks for all you two do!

Very very easy quick process and the two ladies were gems. They were very helpful and honestly just happy people made the experience great! Highly recommend. Great pricing as well. Gretzky and Elgin location

I can't speak any more highly of the Brantford (Gretzky Parkway) location of Access Storage. While the facilities are secure, clean, and overall very nice, it is the staff there who have impressed me most. Several times throughout my time renting a unit at Access Storage, I encountered a number of challenges in my own personal life which had nothing to do with the company or its staff. For example, a couple times my payment was a few days late. The staff were extremely respectful in helping me address this issue. The biggest challenge I experienced was losing the keys to my unit. Thankfully, I am not the first person to do so. The staff and manager at Access Storage were amazing. They helped find a solution that resulted in my getting access to my unit quickly and easily. Even more, they did so in a kind and respectful manner. Some people would have added to my embarrassment and stress. Not these folks. They were fantastic. The only reason I stopped renting at unit was that I moved to a new house that had sufficient space to hold my belongings. If I ever need to rent a storage space again, I will return to these folks. Its not even a question in my mind.

Unlike some other storage places where there is never more than 1 person working, there were three girls in the office today. All were friendly and interested in what I was going to be doing and made suggestions and gave me information.I did not have. Lindsay took the time to explain everything and took me to the locker, showed it to me and showed me another one that was larger which I ended up taking because it suited my needs better. She also showed me parking area, loading dock and carts and made sure I understood the access keypad and explained how to use and why It is important to use even if someone already has the door open so I don't have an alarm go off. Told me about the buy and sell parking spots across the street at the Police Station which I did not know about and think is a fantastic idea. All and all by the time I was finished I was totally comfortable that even though I didn't shop around I have got a quality locker that is going to be suitable and people that are going to be helpful when I need them and made a decision on the spot although I planned to shop around. Great service!

Access Storage in Brantford off of Wayne Gretzky, we've had one of the best customer service dealing with Lindsey, very helpful and knowledgeable, whom went beyond and above trying to help out . The location is clean and tidy and she's very professional and extremely helpful, thank you Lindsey for this amazing opportunity customer service. Keep up the good work Thanks again Moshi Moshi